Fast and user friendly
No need for separate arrangement with e-shop.
Possibility to return products via OMNIVA parcel machine 24/7
Using Returns by OMNIVA platform you will not only simplify the administration of Returns but will also provide your customers with additional benefits. Research proves that improvement of the Return procedure could result in up to a third of respondents buying more often (E-commerce in Lithuania 2019; Gemius).
Monitor and track Returns in a single convenient environment
Systematically collect customer feedback
Encourage customers to exchange their item instead of returning it
Increase sales and boost the trustworthiness of your shop