How does Returns by OMNIVA work?
01
Register a return
Select a shop and complete the parcel return request.
02
Bring the parcel to OMNIVA parcel machine
Pack the item properly and send it by OMNIVA
03
Get refund or exchange
Once the return is received, the shop will refund you or return exchanged goods within 14-30 days after receiving the return.
Business partners
Do you want to manage Returns in a faster and in a more convenient way? Contact us and we will make you an offer.
Monitor and track Returns in a single convenient environment
Systematically collect customer feedback
Encourage customers to exchange their item instead of returning it
Increase sales and boost the trustworthiness of your shop