How does Returns by OMNIVA work?

01

Register a return

Select a shop and complete the parcel return request.

02

Bring the parcel to OMNIVA parcel machine

Pack the item properly and send it by OMNIVA

03

Get refund or exchange

Once the return is received, the shop will refund you or return exchanged goods within 14-30 days after receiving the return.

Business partners

Do you want to manage Returns in a faster and in a more convenient way? Contact us and we will make you an offer.

Monitor and track Returns in a single convenient environment

Systematically collect customer feedback

Encourage customers to exchange their item instead of returning it

Increase sales and boost the trustworthiness of your shop