How does Returns by OMNIVA work?
01
Register a return
Select a shop and complete the parcel return request.
02
Bring the parcel to OMNIVA parcel machine
Pack the item properly and send it by OMNIVA
03
Get refund or exchange
Shop will refund you within 14-30 days after receiving the return.
Business partners
Do you want to manage Returns in a faster and more convenient way? Contact us and get your offer.
Monitor and track Returns via single convenient platform
Systematically collect customer feedback
Encourage customers to exchange their item instead of returning it
Promote online sales growth and boost customer confidence